FAQ

1.) Determine your water quality: check contaminants (TDS, hardness, microbes) and source.
2.) Choose purifier type: RO for dissolved salts, UV/UF for microbes and clarity.
3.) Consider capacity and daily water needs (family size and usage).
4.) Look for Service and warranty.
5.) Compare filter replacement costs and frequency, plus local maintenance support.
6.) Contact a water expert company at 7401022333 for professional advice.

Here’s a practical guide to maintain and service an RO water filter

1.) Regular checks (weekly)

Inspect for leaks around all connections and the storage tank.
Check the pressure on the gauge (if your system has one). Low pressure can indicate clogs or a bad membrane.
Ensure the reminder indicator (if your system has one) is functioning.

2.) Filter maintenance (every 6–12 months, or per manufacturer)

Replace the pre-filters (sediment and carbon) on schedule. These protect the membrane and improve taste/quality.
Replace the post-filter (polishing filter) as recommended for taste and odor control.
Record the date of each replacement to keep a predictable cycle.

3.) Membrane maintenance (every 8–18 months, or per system)

Replace the RO membrane when you notice decreased water quality, reduced flow, or when the manufacturer’s interval passes (often 2–3 years).
If your system has two membranes or a specialized stage, follow the manufacturer’s guidance for each.

4.) Sanitization and cleaning (annually or as recommended)

Shut off the cold water supply and drain the system.
Use a manufacturer-approved sanitizer or a mild bleach solution (follow their exact ratio).
Circulate the sanitizing solution through the system (except the RO membrane if not advised) for the recommended time, then flush with clean water until no sanitizer remains.
Sanitize again if you see persistent odor or taste issues after the first flush.

5.) System sanitation tips

Always disconnect and depressurize before servicing any filter or membrane.
Use only replacement parts and filters specified by the manufacturer to avoid damage.
Avoid using hot water; it can damage filters and seals.
Restore and test for leaks after reassembly.

6.) Storage tank care (if your system uses a tank)

Check for odor or taste in the tank water; it can indicate bacteria growth if the system isn’t isolated.
Ensure the tank’s air valve is clear and the tank is pressurized correctly as per your model.
If your tank is for storage, flush it periodically during filter changes to refresh the water.

7.) Troubleshooting quick guide

Water taste or odor off? Replace the post-filter and check for stale water in the tank.
Low water pressure or slow flow? Check for clogged pre-filters or a degraded RO membrane; verify shutoff valve and check valve operation.
Leaks at fittings? Tighten connections gently and replace worn gaskets or o-rings.

8.) DIY maintenance checklist (quick)

Turn off water supply and power (if applicable)
Relieve pressure and drain system
Replace pre-filters
Replace RO membrane (if due)
Replace post-filter
Sanitize (if recommended) and flush
Reassemble, turn on water, and check for leaks
Run several gallons to flush new filters and confirm taste

9.) Tips to extend filter life

Use good quality, cold, clean water to reduce sediment and chlorine exposure.
Pre-filter water if your source is heavily sedimented or chlorinated.
Schedule maintenance reminders in your calendar.

If you share your specific model (brand, model name) or your maintenance interval, I can tailor a precise maintenance schedule and steps for your RO system.

your RO (reverse osmosis) filter replacement package and 1-month service guarantee.

1) Overview

We offer a comprehensive 5-filter replacement for your RO system:
Particle filter
Sediment filter (note: commonly called sediment)
Pre-carbon filter
Membrane filter
Post-carbon filter
Includes a one-month service guarantee on the replacement and any related labor.

2) What’s included in the 5-filter replacement

Replacement of all five filters with high-quality, compatible components.
Complete system check after replacement:
Leak check and pressure test
Flush and sanitize intake lines as needed
Flow and pressure verification
Service guarantee for 1 month (see details below).

3) What each filter does

Particle filter: Captures large particles and debris to protect downstream filters.
Sediment filter: Traps fine sediments (sand, silt, rust) to improve taste and longevity.
Pre-carbon filter: Reduces chlorine and other taste/odor-causing contaminants before the membrane.
Membrane filter: Core RO stage; removes most dissolved salts, heavy metals, and many impurities.
Post-carbon filter: Final polishing stage to enhance taste and remove residual chlorine just before the water taps.

4) Replacement schedule (general guidance)

Particle filter: every 6–12 months (depends on water quality)
Sediment filter: every 6–12 months
Pre-carbon filter: every 6–12 months
Membrane: every 8–18 months (varies with water quality and usage)
Post-carbon filter: every 12 months
We can tailor a schedule based on your actual water quality and usage. We’ll confirm a customized replacement plan during service.

5) Service guarantee (1 month)

Guarantee covers:
Proper installation and fit of all five filters
No leaks or improper water flow after replacement
Function of the RO system within 1 month of service
What to do if you have an issue:
Contact us within 30 days of service
We’ll inspect and diagnose at no additional labor charge (parts may apply if replacement is needed beyond the original scope)
Exclusions:
User damage, tampering, neglect, or non-water contaminants affecting system performance
Issues due to water quality changes outside our control

6) How we work (step-by-step)

Schedule: Pick a convenient date and time.
Arrival & inspection: We arrive on time and inspect the current setup.
Replacement: We replace all five filters with quality components.
Testing: We test for leaks, pressure, and flow; flush lines as needed.
Short briefing: We explain what was replaced and share maintenance tips.
Documentation: We provide a service receipt with date, parts used, and the 1-month guarantee details.

7) Pricing 

5-filter replacement package: ₹ 4200*
Optional add-ons (if any): e.g., extended warranty.

Scope

Covers all filters (5 or 6), tubes, connectors, and related parts at the customer’s premises.

Includes initial setup, installation, regular servicing, tank cleaning, and doorstep visits.

What’s Included

Initial start-up for all components in scope.

Replacement of filters, tubes, and connectors as part of normal servicing.

Regular maintenance: check TDS at input and output, and service visits.

Cleaning of the storage tank and cleaning during each visit.

Visit Schedule

Service visits every 4 months (quarterly) or as agreed.

Each visit includes cleaning, maintenance, and performance checks.

Visits conducted at the customer’s doorstep.

Breakdowns

Breakdown visits are free of cost for labor.

Electrical parts are covered, except the booster pump (see Exclusions).

Pricing & Parts

Electrical parts are covered, except the booster pump.

Booster pump may be charged at 50% of the standard price.

Other non-covered parts must be paid for as agreed.

Usage & Water Quality Limits

Usage limit: up to 30 liters per day is covered.

Usage beyond 30 liters/day or water with very high TDS (up to 2000 ppm) may incur extra costs or require special arrangements.

Any water with sewage contamination or similar issues is not covered.

TDS Monitoring

Check TDS at input and output during each visit.

Any necessary adjustments due to TDS are handled within the AMC, subject to coverage limits.

Exclusions

Booster pump replacement charged at 50%.

Non-listed non-electrical parts.

Repairs due to misuse, tampering, or external water quality problems beyond limits.

Electrical faults outside the service scope.

Travel costs beyond a reasonable area.

Installation/disassembly, plumbing work, or parts not listed in the in-scope items.

CRM & Maintenance

CRM software will be used to track maintenance, visits, and service history.

Communication & Response

Customer can call to request breakdown service; all breakdown visits are free of labor costs as per the terms above.

General Provisions

All services are subject to the final agreement terms and conditions.

This simplified draft can be customized for visit cadence, coverage area, and any additional clauses as needed.

A printable version can be provided upon request.